Introduction

Welcome to Stratos AI LLC (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”, “Terms of Service”) govern your use of our software-as-a-service (“SaaS”) platform and related services (“Services”), designed to help automate business processes using AI technology. By accessing or using our Services, you agree to be bound by these Terms.

Acceptance of Terms

By using our Services, you agree to comply with and be legally bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

Description of Services

Our Services include but are not limited to Website Design and Implementation, AI-powered chatbots, automation tools, customer relationship management (CRM), marketing automation, and data analytics solutions designed to help businesses increase efficiency and revenue.

Account Registration

To use our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account.

Subscription and Payment Section:

Subscription Plans

We offer various subscription plans for our Services. Details of the plans, including features and pricing, are available on our website.

Billing

By selecting a subscription plan, you agree to pay the applicable subscription fees and any taxes in connection with your use of the Services. All fees are non-refundable, except as provided in these Terms or required by law.

Use of Services Section:

License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services.

Restrictions

You agree not to:

Use the Services for any illegal or unauthorized purpose.Modify, adapt, or hack the Services or modify another website to falsely imply that it is associated with the Services.Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.

User Content

You retain ownership of all data, information, or material you upload to the Services (“User Content”). You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, and publish the User Content solely for the purpose of providing the Services.

Data Privacy and Security

We are committed to protecting your privacy and security. Our Privacy Policy outlines how we collect, use, and protect your information. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.

Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

Limitation of Liability

To the maximum extent permitted by law, in no event shall [Your Company Name], its affiliates, agents, directors, employees, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the Services.Any unauthorized access to or use of our servers and/or any personal information stored therein.Any interruption or cessation of transmission to or from the Services.Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party.Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States and the state of [Your State], without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Our City, Our State].

Contact Us

If you have any questions about these Terms, please contact us at:

Stratos AI LLC

[email protected]

(480) 914-9333

Effective Date: These Terms and Conditions are effective as of January 2025